Crag-plover - Privacy Policy

Last updated: October 2026

Introduction

Crag-plover Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our consulting services.

We are registered in England and Wales and operate from our office at 47 Clerkenwell Road, London, EC1M 5RS. As a data controller, we are responsible for deciding how we hold and use personal information about you.

Information We Collect

We may collect the following types of personal information:

Identity data including your name and job title
Contact data including your email address and organisation name
Technical data including your IP address, browser type, and operating system
Usage data including information about how you use our website
Communication data including enquiries submitted through our contact forms

How We Collect Your Information

We collect information through several methods:

Directly from you when you complete forms on our website or correspond with us
Automatically through cookies and similar technologies when you browse our website
From third parties such as analytics providers and business partners

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide information about our services
To deliver consulting services you have requested
To improve our website and user experience
To send relevant communications with your consent
To comply with legal obligations

Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Your consent for specific purposes
Performance of a contract or to take steps at your request before entering into a contract
Compliance with legal obligations
Our legitimate interests in operating and improving our business

Data Sharing

We may share your personal information with:

Service providers who assist with website hosting, analytics, and business operations
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and our relationship with you.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place to protect your personal data in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Crag-plover Ltd
47 Clerkenwell Road
London, EC1M 5RS
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.